Frequently Asked Questions
What materials do you use?
All our jewelry is crafted from S925 Sterling Silver. For gemstone options, we offer both A-grade Moissanite and premium Cubic Zirconia. All materials are nickel-free and suitable for sensitive skin.
How do I find my ring size?
Check our Size Guide page for detailed instructions on measuring your ring size at home.
Do you offer returns?
Yes! We offer a 30-day peace of mind policy. If you are not completely satisfied, contact us for a hassle-free return or exchange.
How long does shipping take?
Orders are processed within 1-3 business days. Delivery times vary by location: US orders arrive in 7-15 business days, international orders in 10-25 business days.
How do I care for my jewelry?
Store your jewelry in the provided pouch when not in use. Avoid exposure to water, perfume, and household chemicals. Clean gently with a soft, lint-free cloth.
Can I customize an order?
Absolutely! For custom orders or special requests, please email us at dainujewels@gmail.com before placing your order.